Privacy Policy

Your Privacy Protection is very important to us and will be our first priority. The following policies are specially developed to protect your personal information and keep it confidential. Our team is fully dedicated to protect your personal information from any type of misuse or information breach and leakage from our/server provider’s system which is monitored by our server provider. Lotus Homespace will do everything necessary to protect all confidential information and to protect your rights. Our privacy policy is subject to change anytime.

The information and privacy practices of our business partners, advertisers, sponsors, or other websites, to which we provide hyperlinks, may be different from ours.

General Principles / Definitions

  • Profile/Personal Information: Information provided by you during registration such as identity, gender, marital status, age, address, likes and dislikes, banking information for payments, and income-related details. Publicly available information from social networks or other sources will not be considered confidential. Disclosure of any information/data will be at your own risk.
  • Payment and Account Information: Your account history, billing information, and payment history will be encrypted and stored by the server service provider on behalf of Lotus Homespace. The provider will be solely responsible for security, not Lotus Homespace.

Type of Information We Collect

  • Service: Navigation history, URLs visited, and downloaded content.
  • Log: Web request, IP address, browser type, language, date, and time of request.
  • Transaction: History related to e-commerce (not bank details).
  • Correspondence: Communication such as emails, chats, blogs, instant messaging, fax, or mailing lists.
  • User IDs: Username, password, and email addresses.
  • Stored Information: Data created by you or third parties (e.g., images) stored on our servers.

Personal information is collected to conduct our e-commerce business and provide services. All data will be stored on third-party servers until Lotus Homespace owns its own server. Information will be disclosed only in accordance with this privacy policy, with prior intimation given before any use.

Right to Collect

You agree and authorize us to collect and store your personal information as long as you use our services, subject to this privacy policy.

  • Identity, contact, banking details, and account history to provide better service.
  • Information may be used for promotional offers, schemes, statistical reports, and marketing activities.
  • You agree to provide true, accurate, and complete information. False or misleading information may result in termination of your account and services.

Service Usage and Transactional Information

  • Verify and administer service charges payable by you.
  • Customize services for you.
  • Comply with statutory or regulatory requirements.
  • Internal business purposes, shared only with authorized personnel.
  • Monitor your usage to ensure compliance with terms of use.

Correspondence and Personal Identifiers

  • To comply with legal obligations.
  • Monitor your service usage for compliance.
  • Aggregated personal information (without identifying you) will remain Lotus Homespace property and may be used for legitimate purposes, including commercial sale.
  • Cookies are used to store preferences and track trends for a better user experience.
  • Information may be shared with affiliates (subsidiaries, holding companies, or controlled entities) under secure conditions to improve service.

General Exceptions

We may intercept, disclose, monitor, or store your information if required by law, to secure our systems, or enforce our rights. Such actions may occur without your knowledge, and we will not be liable for any damages arising from this. Information may also be filtered to prevent spam, viruses, unlawful, defamatory, obscene, or undesirable content. Service providers or third parties may monitor compliance and ensure security. If necessary, personal information may be shared with third-party providers solely for service delivery.